❖ No returns and/or exchanges after leaving store premises.
❖ Discounted items are final and cannot be returned or exchanged.
❖ Must return at the location of the original purchase.
❖ Absolutely no returns on e-rigs, glassware, and similar products.
❖ 24-hour window on returns for select defective items:disposables, expired products.
❖ Exchange/store credit only. No cash refunds, no exceptions.
❖ Must have all packaging to be accepted.
❖ Must have valid reason causing it to be defective.(leaking, won’t charge, etc.)
❖ No returns can be completed without a loyalty account attached to it.